Effective Date: August 29, 2026
V&B Mobile Auto Repair respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, contact us, or request automotive repair, maintenance, diagnostic, or roadside services.
INFORMATION WE COLLECT
When you contact us or request service, we may collect information including your name, email address, phone number, service address, vehicle year, make, model, engine size, mileage, vehicle condition, requested service, preferred appointment date or time, and any other information you voluntarily provide.
HOW WE USE YOUR INFORMATION
We may use the information we collect to:
- Respond to service requests and questions
- Schedule and manage appointments
- Provide estimates and communicate pricing
- Perform requested automotive services
- Contact you regarding your vehicle or appointment
- Process payments when applicable
- Maintain business and service records
- Improve our website and customer service
- Comply with applicable legal requirements
PAYMENT INFORMATION
If electronic payments are accepted, payment transactions may be processed through a third-party payment processor. V&B Mobile Auto Repair does not directly store complete credit or debit card information processed by third-party payment providers.
NFORMATION SHARING
V&B Mobile Auto Repair does not sell or rent your personal information. We may share information only when reasonably necessary to provide requested services, process payments, operate our website, comply with legal requirements, or protect the rights and safety of our business and customers.
DATA SECURITY
We take reasonable measures to protect the personal information submitted through our website. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
COOKIES & WEBSITE ANALYTICS
Our website may use cookies and similar technologies to help the website function properly, understand website traffic, and improve the user experience. Third-party services used by our website may also collect information according to their own privacy policies.
THIRD-PARTY SERVICES
V&B Mobile Auto Repair may use third-party providers for website hosting, forms, payments, email, scheduling, analytics, or other business services. These providers may receive information necessary to perform their services and are subject to their own privacy practices.
DATA RETENTION
We may retain customer and service information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, and protect our business.
YOUR PRIVACY CHOICES
You may contact V&B Mobile Auto Repair to request that we update or correct personal information you have provided to us. You may also request deletion of your information when applicable, subject to information we may be required or permitted to retain for legal, accounting, safety, or business purposes.
CHANGES TO THIS PRIVACY POLICY
V&B Mobile Auto Repair may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
CONTACT US
If you have questions about this Privacy Policy or how your information is handled, please contact:
V&B Mobile Auto Repair
Phone: 240-722-9606
Email: service@vandbmobileauto.com
Website: vandbmobileauto.com